Leverage your leadership abilities and join the dynamic team of one of the leading casual dining establishments in the Kingdom of Saudi Arabia. As a premier destination for exceptional food and service, they take pride in delivering memorable dining experiences to their guests. With a focus on operational excellence and a commitment to team development, this is an exciting opportunity to play a key role in the success of a growing restaurant brand.
The Restaurant Manager will oversee daily operations, lead a passionate team, and ensure exceptional service, quality, and efficiency across all aspects of the restaurant.
Job location: Saudi Arabia
Key Accountabilities
- Manage the day-to-day operations of the restaurant, ensuring seamless service from opening to closing and maintaining high standards across all departments.
- Lead, mentor, and train a diverse team of staff to consistently deliver excellent customer service, high-quality food, and a positive and collaborative work environment.
- Oversee budgeting, monitor expenses, and implement strategies to optimize revenue and control costs, ensuring the restaurant meets its financial targets.
- Engage with customers to ensure satisfaction, address concerns, and resolve complaints professionally to maintain a loyal and satisfied customer base.
- Manage inventory and ordering processes to ensure efficient stock levels, minimize waste, and maintain smooth kitchen operations.
- Develop and implement sales initiatives, including upselling and local marketing campaigns, to drive traffic and increase sales.
- Ensure that all food safety, sanitation, and hygiene standards are followed while maintaining consistent food quality and presentation.
- Create and manage staff schedules, ensuring optimal coverage during peak periods, and monitor team performance to ensure high service standards are met.
- Collaborate with suppliers to negotiate pricing, ensure timely deliveries, and maintain strong vendor relationships.
- Ensure consistent implementation of brand standards, policies, procedures, and promotional activities.
Knowledge, Skills, and Experience
We Are Looking For:
- Bachelor’s degree in Hospitality, Tourism, or a related field.
- At least 4 years of experience as a Restaurant Manager in a fast-paced casual dining or restaurant environment.
- Experience in casual dining restaurants is required; experience in well-known restaurant chains is a plus.
- Fluency in English, including speaking, writing, and reading.
- Strong leadership and interpersonal skills, with the ability to motivate, guide, and develop a team while maintaining a positive and productive work environment.
- Proven ability to manage budgets, monitor expenses, analyze performance, and drive profitability through effective cost control and operational efficiency.
- In-depth knowledge of restaurant operations, including inventory management, quality control, food safety, hygiene standards, and customer service.
- Excellent decision-making and problem-solving skills, with the ability to resolve issues promptly and adapt to changing circumstances in a fast-paced environment.
- High level of attention to detail in maintaining service standards, food quality, cleanliness, and brand image.
- Strong verbal and written communication skills, with the ability to communicate effectively with staff, customers, suppliers, and internal stakeholders.
