Leverage your expertise and join the dynamic team of a leading Saudi real estate investment and development company based in Riyadh.
As an Operations Manager, you will be responsible for overseeing the company's daily operations, managing its real estate portfolio, maintenance activities, procurement, and administrative functions. You will lead cross-functional teams, ensure operational efficiency, and support the business owner in driving the smooth and effective operation of the business while maintaining high standards of service, compliance, and confidentiality.
Key Accountabilities
The position involves:
- Lead and oversee the company's daily operations, ensuring efficient workflow and timely execution of tasks across all departments.
- Develop, implement, and continuously improve operational policies, procedures, and Standard Operating Procedures (SOPs) to enhance operational efficiency.
- Manage the company's real estate portfolio, including residential, commercial, and investment properties, ensuring effective lease administration, renewals, collections, and tenant satisfaction.
- Oversee property maintenance activities, including preventive and corrective maintenance, renovations, and minor construction works, ensuring quality standards and timely completion.
- Coordinate and manage external contractors, service providers, and suppliers while ensuring compliance with agreed service levels and specifications.
- Manage procurement activities, including sourcing, supplier negotiations, purchasing, and cost control for operational and maintenance requirements.
- Supervise and support employees across different functions, including attendance management, leave administration, recruitment coordination, performance monitoring, and employee documentation.
- Coordinate with the finance function to monitor operational budgets, review invoices and payments, and prepare regular operational performance reports for management.
- Build and maintain effective relationships with tenants, government authorities, legal advisors, external consultants, and other stakeholders to ensure smooth business operations.
- Oversee compliance with Saudi government regulations, including property-related requirements, licenses, registrations, labor regulations, and other statutory obligations.
- Manage company documentation, contracts, asset records, and confidential business information while ensuring proper organization and record management.
- Provide administrative and operational support to the business owner by coordinating selected business-related matters, monitoring key renewals, and handling delegated assignments when required.
Knowledge, Skills, and Experience
We are Looking for:
- Bachelor's degree in Business Administration, Engineering, Facilities Management, or a related field.
- Minimum 7 of experience in operations management, preferably within family-owned businesses, real estate, property management, or medium-sized organizations.
- Practical experience in property management, facilities maintenance, procurement, and vendor management.
- Experience managing multidisciplinary teams and coordinating cross-functional operations.
- Strong knowledge of operational processes, property management practices, maintenance coordination, and procurement procedures.
- Familiarity with Saudi government regulations related to real estate, labor, tenancy (Ejar), and business operations.
- Proficiency in Microsoft Office and task management platforms such as Asana, Trello, or similar tools.
- Strong leadership, organizational, problem-solving, and decision-making skills.
- Excellent communication, negotiation, and stakeholder management abilities in both Arabic and English.
- High level of integrity, professionalism, and confidentiality, with the ability to work independently and effectively within a family-business environment.
- Flexibility to conduct site visits and manage multiple operational priorities simultaneously.
