Operation Manager - Car wash shop

Riyadh, Saudi Arabia

Leverage your abilities and join the dynamic team of a leading holding company with diverse contributions across multiple industries, including restaurants, real estate, and digital marketing. They have a proven track record of successful ventures and a commitment to excellence in all endeavors.

As the Operations Manager for Car Wash Shops, you will play a pivotal role in overseeing the strategic planning and day-to-day management of our car wash operations. From ensuring customer satisfaction to meeting financial objectives, you will be responsible for the smooth functioning of both front-end and back-end operations. Your focus will be on driving profitability and maintaining service quality across all facets of our car wash operations

Key Accountabilities 

  • Collaborate in devising and executing new service offerings and operational strategies for each season, in alignment with company guidelines and maintaining the high standards our customers expect.
  • Develop and manage labor budgets efficiently for each season, monitoring spending and contributing insights for capital projects and initiatives.
  • Oversee the production process to ensure timely delivery of high-quality car wash services at agreed costs.
  • Manage warehousing and distribution operations to ensure branches receive necessary supplies promptly.
  • Conduct surprise visits to branches to ensure prompt service, cleanliness, and adherence to hygiene standards.
  • Evaluate current operational processes and performance, recommending improvements where needed.
  • Establish strategic objectives for operational efficiency and productivity enhancement.
  • Optimize efficiency and productivity through thorough process analysis and fostering collaboration between departments.
  • Cultivate relationships with external suppliers to uphold the shop's reputation and ensure top-quality service and products.
  • Develop strategies for expanding services shop-wide, implementing process enhancements to increase output and reduce expenses.
  • Collaborate with senior management to set performance objectives and long-term operational plans.
  • Coordinate with the manager to maintain appropriate stock levels from central distribution, supporting the operational team.
  • Analyze sales data and forecast volumes to enhance profitability.
  • Stay updated on market trends in the car wash industry and monitor competitor activities.

Knowledge, Skills, and Experience

We are Looking for:

  • A minimum of 7 years in senior leadership roles within the automotive or service industry, with a strong understanding of car wash operations.
  • In-depth knowledge of government health and safety regulations, particularly those relevant to the automotive service sector.
  • Proficiency in written and verbal communication, with the ability to convey complex information clearly and effectively.
  • Excellent communication and presentation skills to interact with customers, employees, and stakeholders.
  • Strong interpersonal skills are needed to foster positive relationships with team members, customers, and external partners.
  • Proven experience in managing operations within a fast-paced environment with a focus on efficiency and quality service delivery.

Operation Manager - Car wash shop

Job description

Operation Manager - Car wash shop

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