Leverage your abilities and join the dynamic team of a leading FMCG Distribution company in the Kingdom of Saudi Arabia.
We are looking for a results-driven Key Account Manager to be responsible for managing and growing strategic customer accounts within the FMCG, food distribution, retail, wholesale, and modern trade channels. The role focuses on building strong relationships with key clients, achieving sales targets, increasing product visibility, ensuring effective account planning, and driving revenue growth in line with company objectives.
Key Accountabilities:
- Manage and develop assigned key accounts, ensuring strong business relationships and long-term customer satisfaction.
- Achieve monthly, quarterly, and annual sales targets across assigned accounts.
- Prepare and execute account plans to increase sales volume, revenue, profitability, and market share.
- Negotiate annual agreements, commercial terms, promotional plans, pricing, listings, and visibility opportunities with key customers.
- Monitor customer performance, sales trends, stock levels, and product availability to ensure continuous business growth.
- Coordinate with internal teams, including sales operations, supply chain, finance, marketing, and merchandising, to ensure smooth execution of customer plans.
- Identify new business opportunities within existing accounts and recommend initiatives to maximize account potential.
- Ensure proper implementation of trade promotions, in-store activations, displays, and agreed commercial activities.
- Track competitor activities, market trends, customer needs, and channel developments, and share insights with management.
- Follow up on customer payments, credit limits, claims, and account reconciliations in coordination with the finance team.
- Prepare regular sales reports, forecasts, account reviews, and performance updates for management.
- Ensure compliance with company policies, pricing guidelines, contracts, and customer agreements.
- Maintain accurate customer records, visit plans, sales activities, and account information through the company’s reporting systems.
Knowledge, Skills, and Experience:
- Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
- Minimum of 6-8 years of sales or key account management experience, preferably within FMCG, food distribution, beverages, retail, or consumer goods.
- Strong experience dealing with modern trade, wholesale, supermarkets, hypermarkets, or major retail accounts.
- Proven track record of achieving sales targets and managing strategic accounts.
- Strong negotiation, communication, and relationship management skills.
- Good understanding of sales planning, account management, trade promotions, pricing, and customer development.
- Ability to analyze sales data, identify opportunities, and prepare business reports.
- Strong coordination skills with internal departments and external customers.
- Excellent knowledge of the Saudi market, especially the Jeddah and Western Region market.
