We are seeking a dedicated and meticulous IT General Manager for a prominent and leading retail company in Saudi Arabia, renowned for its commitment to excellence and innovation.
Work location: Riyadh, Saudi Arabia
Key Accountabilities
- Define and execute the IT strategy aligned with retail growth and expansion.
- Lead IT transformation to enhance efficiency, scalability, and customer experience.
- Oversee POS systems implementation, support, and performance across all branches.
- Ensure stable, secure IT operations and user support nationwide.
- Manage IT infrastructure, cloud, networks, and cybersecurity standards.
- Lead Microsoft Dynamics (ERP/CRM) implementation, integration, and optimization.
- Ensure seamless integration between POS, Dynamics, e-commerce, and core systems.
- Oversee e-commerce platforms, website, and mobile application performance.
- Manage development teams and drive digital innovation initiatives.
- Own IT governance, budget, compliance, and vendor management.
Knowledge, Skills, and Experience
We are Looking for:
- Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s preferred).
- 10+ years of progressive IT experience, with at least 5 years in a senior IT leadership role.
- Strong retail industry experience, preferably within large, multi-branch retail operations.
- Proven hands-on experience with: Point of Sale (POS) systems in large retail environments, Microsoft Dynamics (ERP/CRM), IT infrastructure, networks, and end-user support, and E-commerce platforms (website and mobile applications)
- Demonstrated experience leading IT transformation and development initiatives.
- Experience managing distributed IT teams and third-party vendors.
