Leverage your abilities and join the dynamic team of a leading company specializing in home improvement retailer in Saudi Arabia, with over 1.5 million square feet of retail space, 45,000 items, and a portfolio of renowned brands. They are also the world's largest distributor of Ace hardware products, showcasing their industry leadership.
Key Accountabilities
- Welcome and guide customers as they enter the store.
- Provide accurate information regarding product features, pricing, and after-sales services.
- Address customer inquiries about specific products or services.
- Assist customers in comparing prices and features to facilitate their purchasing decisions.
- Recommend complementary products to enhance the customer's shopping experience.
- Ensure shelves and racks are adequately stocked with merchandise.
- Manage merchandise returns efficiently and according to company policies.
- Collaborate with the Retail Sales Representatives team to deliver exceptional customer service, especially during peak periods.
- Inform customers about discounts, promotions, and special offers.
- Gather and convey customer feedback to the Store Manager for continuous improvement.
- Stay updated on the latest products and services offered by the store.
- Receive deliveries, unload, and scan merchandise, then promptly arrange them on the sales floor.
- Maintain cleanliness and orderliness of the assigned department, including displays, pricing accuracy, and inventory organization.
- Conduct periodic physical inventory checks as required.
- Reserve items as instructed by management.
- Prepare and manage displays for promotional items.
- Strictly adhere to company regulations and procedures at all times.
Knowledge, Skills, and Experience
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role.
- Bachelor's degree in a related field is a plus.
- Understanding of the retail sales process.
- Familiarity with consumer behavior principles.
- Knowledge of inventory stocking procedures.
- Basic math skills.
- Track record of achieving sales targets.
- Excellent communication skills, capable of building trusting relationships.
- Ability to perform in fast-paced environments.
- Flexibility to work various shifts.
