Leverage your abilities and join the dynamic team of a leading company specializing in comprehensive transportation and logistics solutions, including employee and student transportation, logistics services, and economy and luxury car rentals.
The HR Operations Manager will be responsible for leading day-to-day HR operations, overseeing payroll, personnel administration, social insurance, time and attendance, employee relations, and HR systems for a large, multi-site workforce in Egypt.
Key Accountabilities
- Lead and manage the HR Operations team, ensuring efficient and accurate delivery of HR services across all company sites.
- Oversee the end-to-end monthly payroll process, including attendance, overtime, allowances, incentives, deductions, loans, and final settlements.
- Ensure accurate and timely processing of salary tax, social insurance contributions, and all statutory payments in coordination with Finance.
- Manage personnel administration throughout the employee lifecycle, including contracts, renewals, promotions, transfers, resignations, and terminations.
- Ensure full compliance with Egyptian Labour Law No. 14 of 2025, Social Insurance Law No. 148 of 2019, and applicable salary tax regulations.
- Oversee time and attendance systems, shift schedules, overtime approvals, leave balances, and trip records across head office, depots, warehouses, and workshops.
- Manage relationships with the Labour Office, social insurance authorities, and other relevant government entities, ensuring compliance and readiness for inspections.
- Monitor payroll costs, overtime, absenteeism, and workforce-related expenses, identifying discrepancies and recommending corrective actions.
- Handle employee relations matters, grievances, investigations, and disciplinary procedures in line with company policies and applicable labor legislation.
- Administer employee benefits, including medical and life insurance, transportation, meals, and other employee services.
- Collaborate with Finance, Operations, Talent Management, Legal, HSE, and IT to ensure smooth HR service delivery and effective workforce management.
- Establish and monitor HR operational KPIs, ensuring timely employee services, accurate payroll processing, and continuous process improvement.
Knowledge, Skills, and Experience
- 8+ years of experience in Human Resources, including at least 4 years leading payroll and personnel administration.
- Proven experience managing HR operations and payroll for a workforce of 500+ employees, preferably with a predominantly blue-collar, shift-based, or multi-site workforce.
- Strong hands-on knowledge of Egyptian Labour Law No. 14 of 2025, Social Insurance Law No. 148 of 2019, and salary tax regulations.
- Proven experience dealing with Labour Offices, social insurance authorities, government inspections, and statutory compliance requirements.
- Experience in transportation, logistics, manufacturing, or other operationally intensive industries is highly preferred.
- Strong expertise in end-to-end payroll processing, compensation administration, personnel affairs, time and attendance, and employee relations.
- Experience managing HRIS, payroll, and biometric attendance systems, such as SAP, Oracle, Odoo, or Zoho.
- Advanced Excel skills and the ability to analyze HR data, reconcile payroll discrepancies, and prepare accurate management reports.
- HR, payroll, or labor law certifications are an advantage.
