We are seeking a dedicated and meticulous Host & Event Representative for a prominent and leading company in the restaurant sector, renowned for its commitment to excellence and innovation. With over 300 branches across Saudi Arabia.
Key Accountabilities
- Welcome customers and assist with the ordering process.
- Maintain restaurant cleanliness according to the standards.
- Provide high-quality service through effective communication with customers and staff.
- Respond to customer inquiries about the restaurant products, offers, and promotions.
- Promote new offers using suggestive selling techniques.
- Listen to and report customer feedback, requests, and complaints to the relevant departments.
- Provide special attention to guests who require it, such as children and elderly customers.
- Organize and manage internal and external event activities.
- Lead birthday parties both at the restaurants and customer locations.
Knowledge, Skills, and Experience
We Are Looking For:
- Minimum high school diploma; higher education preferred.
- Experience in event coordination or entertainment activities is preferred.
- Enthusiastic and energetic, with the ability to maintain high energy levels during events with children.
- Warm, child-friendly personality, able to engage and encourage children's participation in activities.
- Creativity and imagination to develop engaging, age-appropriate games and activities.
- Strong communication skills to positively interact with customers, parents, and guests.
- Patience and adaptability to handle various situations, manage conflicts, and adjust activities as needed.
- Reliable, responsible, and punctual, ensuring smooth event execution.
- Safety awareness to supervise children and ensure their well-being during events.
- Optional: Costume and makeup skills for themed parties or character appearances.
