Leverage your abilities and join the dynamic team of a leading FMCG Distribution company in the Kingdom of Saudi Arabia.
We are looking for a results-driven E-Commerce Specialist to manage and grow the online sales channels for our portfolio of FMCG food brands, The role focuses on building strong relationships with key online platforms , achieving e-commerce sales targets, increasing product visibility, and driving revenue growth across the distributor's brand portfolio in line with company objectives.
Key Accountabilities:
- Manage and develop assigned e-commerce accounts, ensuring strong business relationships and long-term customer satisfaction.
- Manage product listings, pricing, visibility, and content across all e-commerce platforms.
- Ensure compliance with brand guidelines, platform norms, and SEO best practices.
- Prepare and execute account plans to increase sales volume, revenue, profitability, and market share.
- Negotiate annual agreements, commercial terms, promotional plans, pricing, and visibility opportunities with key online retailers.
- Achieve monthly, quarterly, and annual e-commerce sales targets across assigned platforms.
- Create and implement platform-specific marketing calendars and development plans on a monthly/quarterly basis.
- Execute promotions, discounts, bundles, and visibility campaigns as per brand calendars and platform schedules.
- Ensure proper implementation of online promotions, digital activations, banners, and flash sales
- Coordinate with internal teams (Supply Chain, Logistics, Sales, and Marketing) to ensure smooth execution of e-commerce plans and order fulfillment.
- Own sales forecasting and demand planning for e-commerce channels.
- Ensure stock availability and flag risks related to out-of-stock or excess inventory.
- Monitor customer performance, sales trends, and product availability to ensure continuous business growth.
Knowledge, Skills, and Experience:
- Bachelor's degree in Business Administration, Sales, Marketing, Digital Marketing, or a related field.
- Minimum of 3–5 years of experience in e-commerce, digital sales, or online account management, preferably within FMCG, food distribution, beverages, retail, or consumer goods.
- Strong experience dealing with online marketplaces, e-commerce platforms, or major retail accounts (e.g., Amazon, Noon, Carrefour UAE, Talabat, or similar).
- Proven track record of achieving e-commerce sales targets and managing strategic online accounts.
- Strong negotiation, communication, and relationship management skills.
- Good understanding of e-commerce sales planning, account management, online promotions, pricing, and customer development.
- Ability to analyze sales data, identify opportunities, and prepare business reports.
- Strong coordination skills with internal departments and external customers.
- Proficiency in e-commerce platforms, content management systems, and digital marketing tools.
- Excellent knowledge of the Saudi and UAE e-commerce market, especially the Jeddah and Western Region market, is a plus.
- Familiarity with the FMCG distributor model and managing a portfolio of multiple brands is highly desirable.
