We are seeking a highly organized and strategic Director of Administrative Affairs & Support Services for a prominent and leading company in Saudi Arabia, recognized for its operational excellence and commitment to high-quality administrative and support services
Key Accountabilities
- Lead and oversee all Administrative Affairs and Shared Services operations to ensure efficiency, quality, and alignment with company objectives.
- Develop, implement, and continuously improve administrative policies, procedures, and operational frameworks.
- Supervise daily administrative operations across departments, ensuring smooth workflows and service integration.
- Monitor service quality and operational effectiveness, implementing improvements where needed.
- Establish and track Key Performance Indicators (KPIs) and prepare periodic performance and analytical reports.
- Coordinate closely with Human Resources and other departments to support business and employee needs.
- Manage government relations and ensure compliance with all official regulations, documentation, and procedures.
- Represent the company before governmental entities when required or delegated.
- Oversee facilities management, security systems, safety measures, and operational readiness of company premises.
- Manage vendor relationships, including service providers, vehicle leasing contracts, and outsourced administrative services.
- Evaluate vendor performance regularly and recommend contract renewal, replacement, or improvement actions.
- Lead continuous improvement initiatives and change management efforts in line with best practices and international standards.
- Build, develop, and empower administrative teams while fostering a performance-driven and service-oriented culture.
We are Looking for:
- Bachelor’s degree in Business Administration or a related field.
- 8–10 years of experience in administrative or business management roles.
- Minimum of 3 years in a senior leadership or managerial position.
- Proven experience in managing administrative affairs, shared services, facilities, security, and government relations.
- Strong leadership, communication, and stakeholder management skills.
- Solid understanding of compliance, policies, procedures, and operational governance.
- Ability to analyze performance data, manage KPIs, and drive operational improvements.
