Join a leading integrated hardware solutions provider for achieving strategic objectives with the main goal of establishing solid, long-lasting and mutually beneficial business relationships by consistently offering high-quality solutions and an unmatched level of service.
The Account Sales Manager will play a key role in managing and developing existing customer accounts while identifying and securing new business opportunities. The role is responsible for understanding customer needs, developing appropriate solutions, preparing commercial proposals, negotiating terms, and coordinating with internal teams to ensure customer satisfaction and sustainable business growth.
Key Accountabilities:
- Manage and develop existing customer accounts to increase sales volume and achieve assigned sales targets.
- Identify and pursue new business opportunities to expand the customer base in line with the company’s growth strategy.
- Build and maintain strong, professional, and long-term relationships with key customers.
- Understand customer requirements and recommend suitable products and solutions that meet their business needs.
- Prepare commercial proposals, negotiate pricing and contractual terms, and successfully close sales opportunities.
- Follow up on customer requirements, quotations, orders, and sales activities to ensure a smooth sales process.
- Coordinate with Marketing, Technical Support, Customer Service, and other relevant departments to ensure the best customer experience.
- Monitor customer satisfaction, address concerns, and proactively identify opportunities for account growth and cross-selling.
- Maintain accurate customer and sales information within the CRM system.
- Prepare regular reports on account performance, sales activities, opportunities, and customer development.
- Conduct regular customer visits and meetings to strengthen relationships and identify new business opportunities.
Knowledge, Skills, and Experience:
- Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.
- Minimum 3 years of experience in sales or account management, preferably within the IT hardware, technology solutions, or related industry.
- Proven experience in managing existing customer accounts and developing new business opportunities.
- Strong negotiation, communication, presentation, and relationship-building skills.
- Customer-focused with strong commercial and business development skills.
- Fluency in Arabic and English, both spoken and written.
- Proficiency in Microsoft Office and CRM systems.
- Willingness and ability to work in the field and conduct regular customer visits.
- Strong analytical, problem-solving, and follow-up skills.
